PRIVACY POLICY

This privacy policy describes how personal data is collected, used, and protected on tapitapshop.com, owned and operated by Jana Pufflerová.

 

1. Who We Are

TAPITAP is an independent design studio run by Jana Pufflerová. All products are designed and handmade by the owner.  The website address is: https://tapitapshop.com.

TAPITAP does not operate a physical store. The studio is located in Prague, and visits can be arranged individually upon request.

 

2. What Data We Collect

We collect personal data in the following situations:

• Checkout process: name, company name (optional), address, e-mail address, phone number, payment details.

• Contact form: name (optional), e-mail address, and your message.

• Custom order form: name, e-mail address, description of your request, and any images you upload.

• Cookies and analytics: IP address, browser information, and behavior on the site.

We collect personal data only for order processing and customer service. We do not use your data for newsletters or marketing purposes. We do not create user accounts or allow public comments.

 

3. Why We Collect Your Data

We collect and process your data in order to:

• Process and deliver your order

• Communicate with you about your purchase or custom request

• Comply with legal and tax obligations

• Improve our website (using anonymous analytics)

 

4. Data Storage and Protection

Your data is stored securely and protected by SSL encryption. We use trusted third-party services such as WooCommerce, Stripe (or Paypal), and our web hosting provider to handle transactions and data processing.

We do not sell or share your personal data with other third parties except where required for delivering your order (e.g., shipping carriers, payment processors).

 

5. Cookies

We use cookies to improve user experience and website functionality. Some cookies are necessary for the functioning of the site (e.g., remembering your cart), others help us analyze traffic.

You can disable or delete cookies in your browser settings at any time.

 

6. Your Rights (GDPR)

Under the GDPR, you have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw your consent

• Object to processing

• File a complaint with a data protection authority

To make a request, contact us at: [email protected]

 

7. Data Retention

We keep your order-related data for the period required by law. Messages sent through the contact or custom order forms are retained as long as needed to respond or provide service.

 

8. Automated Services

Visitor form submissions may be checked through automated spam detection services.